Shipping

Orders received by Monday – Friday before 3pm will ship the same day, pending availability and credit card verification. Catriona MacKechnie will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. Delivery time does not include Saturdays, Sundays and holidays.

Shipping Fees

Standard shipping on orders over $50 by FedEx or UPS Ground shipping (within contiguous US States): Free 

Standard flat rate shipping on orders less than $50 by FedEx or UPS Ground shipping  (within contiguous US States): $4

2-day shipping, overnight shipping, Saturday delivery and international shipping will be calculated for your order at the time of check out.

Flat Rate Shipping USPS Priority Mail International on orders over $400:  $25

Shipping to non-contiguous US States will be calculated for your order at the time of check out.  

 

International shipping

Catriona MacKechnie is happy to ship worldwide. 

International shipping charges, import duties and taxes will be charged to the customer. Such charges are based on several factors, including total price, the weight of the package, and its destination. Import duties and taxes will be billed directly to the customer.

Import duties and taxes are determined once a shipment reaches the destination country and are the responsibility of the customer. Additional charges for customs clearance must be borne by the customer. We have no control over these charges and cannot predict what they may be as they vary widely from country to country. Please contact your local customs office for further information. Additionally, when ordering from Catriona MacKechnie, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. 

If you decide to refuse any shipments from Catriona MacKechnie, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to Catriona MacKechnie. This amount will be deducted from your merchandise refund. If you have any shipping and handling questions or comments please email them to customercare@catriona.com.

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

We are required to make a customs declaration, which includes product information such as description and value.  This information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws.   Customs authorities require us to state the value of the gift item directly on the package.

- Priority Mail International, 6-10 business days
- Priority Mail Express International, 3-5 business days
- Global Express Guarantee, 1-3 business days.